ABOUT

I am a hybrid of psychology & design

My background in psychology (MSc) and consulting combined with studies in product design and UX design, give me a unique foundation to help create great products and services.

I have 5+ years experience from client facing roles as a  researcher and consultant, a broad international background and a track record of self-driven learning.
Data-informed decisions and actionable insights have always been at the core of my work and I have been responsible for research and consulting projects from start to finish—from creating projects based on a client’s strategic goals or pain points, to executing them. I am skilled at gaining trust and creating effective communication between all stakeholders in projects.
My passion lies in human-centered design and I was able to deepen my skills in this area while studying full-time product design in San Francisco for a year as well as through various courses in design thinking and service design.

RESEARCH METHODS EXPERIENCE

Experimental design, surveys (design and analysis), field observations, in-depth interviews, statistical analysis (from descriptive statistics to factor and cluster analysis, hierarchical regressions, longitudinal analyses), contextual inquiry, testing and refining prototypes, and more.

 

CONSULTING EXPERIENCE

Designing and leading workshops in the fields of change, innovation, high performing teams, conflict resolution and more—for groups ranging from 4-80 people. Report writing incl. actionable insights and recommendations based on qualitative and quantitative data. Communicating results via workshops, reports and presentations.

 

DESIGN METHODS AND TOOLS EXPERIENCE

Working with mood boards, personas, journey maps, creating storyboards, sketching by hand, physical prototyping (pretty much any material), creating digital 3D prototypes (in Rhino), renderings in Keyshot. Figma, Sketch, Adobe CC programs, Miro, and more.

Basics in HTML, CSS and JS

EDUCATION

1st year MA industrial design—Academy of Art University, San Francisco, USA

Sept 2017 - 2018

MSc Social psychology and industrial/organizational psychology—University of Bern, Switzerland

Oct 2007 - Nov 2009

Double concentration in social psychology and industrial/organizational psychology, advanced statistics

Exchange student—Tischner European University, Cracow, Poland  

Sept 2006 - Feb 2007

BSc general psychology—University of Fribourg, Switzerland  

Oct 2003 - June 2007

Cognitive psychology, experimental psychology, HCI, clinical psychology & counseling, statistics

CERTIFICATES

Currently enrolled in

UX nanodegree by Udacity (expected finish: Autumn 2020)

- Data Visualization +D3 by Superhi (expected finish: Winter 2020)

Design Thinking (DesignThinkers Academy, 2015)

Facilitating Service Design (DesignThinkers Academy, 2015)

Leading for Creativity (online course through IDEO-U, 2016)

Yoga & Mindfulness: Over 500 hrs of various teacher trainings

Coaching: Certified coach (Right Management, 2014)

Assessments: Hogan Personality Inventory Hogan Assessment Systems (2014); Team Management Profile TMSDI (2014)

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© 2019-2020 created by MARA LEHMANN